Subscription Cancellation Policy

At OracleAppsGuide.com (“OAG”), we provide transparent, self-service subscription management for our OAG AI Consultant platform. OAG stands for OracleAppsGuide.com.Please review the terms below regarding subscription renewals, cancellations, and service access.

1. Self-Service Cancellation

You may cancel your paid subscription tier (Pro or Enterprise) at any time directly through your billing portal or by emailing our support team at business@oracleappsguide.com.

• Effective Date: Cancellation takes effect at the conclusion of your current paid billing period (monthly or annual).
• Continued Access: You will continue to have full access to all features, tools, and capabilities of your subscription tier until the end of the current billing cycle.
• No Auto-Renewal: Once cancelled, your subscription will not renew, and no further recurring charges will occur.

2. Downgrade to Free Tier

Following the conclusion of a cancelled billing period, your account automatically reverts to the permanent Free Tier. You will retain access to core community capabilities, free diagnostic playbooks, and your existing local workspace files without loss of data.

3. Refund Eligibility Window

For new subscriptions, we provide a 7-day money-back guarantee if you determine the Service does not meet your organizational requirements and have executed fewer than 10 consulting workflows. Please see our dedicated Refund Policy for complete details on requesting a refund.

4. Enterprise & Custom Contracts

Cancellation terms for custom enterprise multi-seat licenses, dedicated VPC deployments, or design partner pilot programs are governed by the specific terms set forth in your Master Services Agreement (MSA) or Statement of Work (SOW).

5. Trademark & Non-Affiliation Notice

6. Contact Us

If you have questions regarding your subscription status, invoices, or cancellation:
Billing Support: business@oracleappsguide.com