Terms of Service

Please read these Terms of Service (“Terms”) carefully before accessing or using the OAG AI Consultant software platform, desktop application, web console, and related services (collectively, the “Service”) operated by OracleAppsGuide.com (“OAG”, “OracleAppsGuide”, “we”, “us”, or “our”). OAG stands for OracleAppsGuide.com.

1. Acceptance of Terms

By downloading, installing, accessing, or using the Service, you (“Customer”, “User”, or “you”) agree to be legally bound by these Terms and our Privacy Policy. If you are entering into this agreement on behalf of a company, organization, or enterprise, you represent and warrant that you have the full legal authority to bind that entity to these Terms. If you do not agree to these Terms, you must not install or use the Service.

2. Description of Service & Pure BYOK Architecture

OAG AI Consultant provides an autonomous multi-agent developer and operational assistant engineered for Oracle E-Business Suite (EBS) R12 and Oracle Fusion Cloud environments. The Service includes:

• OAG Native Desktop Application: A locally installed client running on your workstation (Windows 64-bit), connecting directly to your authorized Oracle database tier (TNS), application tier (WebLogic/HTTP), and host operating system without transmitting private network topology outside your corporate firewall.
• Pure BYOK (Bring Your Own Key) Model: Customers provide their own model provider credentials (API keys) to execute AI inference. OAG does not meter tokens, does not mark up AI inference costs, and does not impose artificial AI token rate limits.
• Tenant-Isolated Workspace: Logical separation ensuring your configurations, diagnostic playbooks, and operational telemetry are isolated to your workspace (workspaceId = user_{uid}).

3. Third-Party Trademarks, Copyrights & Nominative Fair Use

All product names, logos, brands, and registered trademarks mentioned on this website, in the desktop client, or within our learning documentation belong exclusively to their respective owners.

• References to Oracle®, Oracle E-Business Suite®, Oracle Fusion®, Oracle Cloud®, Java®, and specific technical artifacts (such as standard dictionary views GV$SESSION, FND_CONCURRENT_REQUESTS, or standard public document IDs) are used strictly under nominative fair use to describe the software compatibility, operational targets, and diagnostic scope of OAG AI Consultant.
• The name “OAG” is a proprietary commercial trademark of OracleAppsGuide.com. Use of the OAG brand, logos, trade dress, or software binaries without prior written permission is prohibited.
• Nothing in this Service or documentation shall be construed as granting, by implication or otherwise, any license or right to use any Oracle Corporation trademark or logo without the express written permission of Oracle Corporation.

4. Proprietary Intellectual Property Rights

All right, title, and interest in and to the Service, including the OAG ADK 3.0 multi-agent engine, supervisor swarm coordination protocols, Titan diagnostic knowledge vault, automated CEMLI modernization algorithms, desktop client binaries, UI designs, and documentation, remain the exclusive property of OracleAppsGuide.com and its licensors.

Subject to compliance with these Terms, OAG grants you a limited, non-exclusive, non-transferable, revocable license to install and execute the desktop application and access cloud services solely for your internal business operations. You agree not to decompile, reverse-engineer, disassemble, or distribute copies of the proprietary software binaries.

5. Customer Data, Privacy & Tenant Workspace Isolation

You retain all ownership rights to your data, queries, schema structures, and proprietary business logic. OAG enforces strict workspace isolation controls:

• User code, schema definitions, and internal database outputs are never used to train generalized AI models.
• Sensitive credentials (such as connection strings or API keys) are encrypted using AES-256-GCM.
• All local diagnostics executed via the Desktop Application remain on your local workstation and network.

6. Human-in-the-Loop Governance & Execution Safeguards

OAG AI Consultant provides diagnostic guidance, modernization suggestions, SQL/PL/SQL code generation, and patch analyses based on heuristic and AI reasoning. Because ERP database environments are mission-critical:

• Mandatory Human Gate: OAG tools and agents are designed as decision-support systems. Direct production write actions (DML/DDL execution) require explicit human review, authorization, and confirmation.
• Pre-Production Testing: Customers are strictly required to test all generated SQL queries, scripts, patch execution steps, and concurrent manager scripts in non-production or test instances prior to executing in production environments.
• Simulation Sandbox: Where applicable, users should utilize the in-memory Live EBS Simulator to verify syntax and execution logic safely.

7. Warranty Disclaimers & Limitation of Liability

The Service is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise, including without limitation warranties of merchantability, fitness for a particular purpose, title, or non-infringement.

To the maximum extent permitted by applicable law, in no event shall OracleAppsGuide.com, its directors, employees, partners, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, database corruption, concurrent queue downtime, or other intangible losses, resulting from (i) your access to, use of, or inability to access or use the Service; (ii) any decision made or action taken in reliance on content or scripts generated by the Service; or (iii) any unauthorized access, use, or alteration of your transmissions or content.

In no event shall our aggregate liability arising out of or related to these Terms exceed the total amount actually paid by you to OracleAppsGuide.com for the Service in the twelve (12) months preceding the event giving rise to liability.

8. Indemnification

You agree to defend, indemnify, and hold harmless OracleAppsGuide.com and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with your breach of these Terms or misuse of the Service.

9. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. The competent courts located in India shall have exclusive jurisdiction over any disputes arising under or related to these Terms.

10. Modifications to Terms

We reserve the right to modify these Terms at any time. When modifications occur, we will update the “Last Updated” date at the top of this page. Your continued use of the Service following any update constitutes your binding acceptance of the modified Terms.

11. Contact Information

If you have any questions or legal inquiries regarding these Terms, please contact our team:
Legal & Business Inquiries: business@oracleappsguide.com
Website: https://oracleappsguide.com